About the Consultant
David Knowles
Independent GP Practice Consultant
Helping GP practices in Sussex and Kent improve admin efficiency, QOF performance, and operational effectiveness.
I am a dedicated healthcare operations specialist with a deep commitment to supporting primary care. My journey through the healthcare system has shown me that the right 'flow' can transform a practice's performance and staff morale. I founded Practice Flow Consultancy to provide direct, first-person support to GP practices throughout Sussex and Kent, focusing on measurable outcomes while ensuring patient care remains the priority.
Experience & Roles
Operations Lead
B.M.G (GP Surgery)
- Managed operational workflows to maximize practice efficiency.
- Optimized QOF and IIF performance through rigorous data management.
- Led staff training and administrative process redesign.
QOF Administrator
S.A.M.C (GP Surgery)
- Streamlined patient data entries for improved reporting accuracy.
- Ensured accurate clinical coding for annual assessments.
- Supported teams in reaching critical attainment targets.
Systems Lead
Second Care (Hospital)
- Directed implementation of core system-wide upgrades.
- Reduced backlogs by applying Lean management principles.
- Improved cross-departmental data accessibility.
My Mission
“Being based locally, I am proud to support the surgeries that serve our regional community".
"My mission is to ensure that medical practices run at their best, so clinicians can prioritise patient outcomes.”
Ready to improve your practice's flow? Let's discuss how customised consultancy can help you meet your targets and boost staff morale.